Privacy Policy
Our Privacy Policy
At Graphics Maniacs, safeguarding our customers’ information is our highest priority on https://graphicsmaniacs.com/, and we treat it with the utmost care and responsibility. While we collect customer data, it is solely utilized to improve our services and enhance the customer experience. Our company fully acknowledges its responsibility in handling and protecting this information. We do not rent, sell, or share the personal data provided by our customers online.
This policy outlines how we collect, use, and handle our customers’ personal information, the reasons behind its collection, and the ways it is utilized. It also explains the choices available to you regarding how your information is gathered and used.
Personal Information Collected
Graphics Maniacs collects information such as the customer’s name, email address, mailing address, and phone number. This data is provided by the customer when placing an order or saving their details with our company. Additionally, we may use email addresses or mailing addresses obtained through our communication channels, such as the Contact Us form, to respond to inquiries, feedback, or concerns. We also maintain records of items that have previously interested our customers, as well as their online purchase history.
Use of Collected Data
The information collected is used in various ways to improve our services. We use the details provided by our customers to process their orders. Additionally, we send emails to confirm the orders, and our customer service team may reach out via phone, mailing address, or email if further clarification is needed regarding the order placed.
As a customer, you may also receive updates about our website and services, including newsletters and promotional information. Additionally, we may use details about your preferences and purchase history to help us enhance our website design and improve your shopping experience.
Newsletter Opt-out
If you no longer wish to receive our newsletters or promotional communications, you can opt out by following the instructions provided in each newsletter or message. Alternatively, you can contact us via email or by calling us at (409)302-2635.
Social Media (Features) and Widgets
Our website includes social media features such as the Facebook Like button and widgets like the Share button or interactive mini-programs that run on our site. These features may collect your IP address, track which page you are visiting, and use cookies to function properly. Social media features and widgets are either hosted by third-party providers or directly on our website. Your interactions with these features are governed by the privacy policy of the respective provider.
3rd Party Sharing
Personal information will not be shared with third parties without written consent. We do not disclose personal information to any third parties under any circumstances.
We use credit card processing companies to handle billing for our services. These companies do not store, share, or use personally identifiable information for any other purposes. Additionally, we use ZopimChat to offer live customer support chat on our website. These organizations are authorized to use your personal information only as needed to provide services to us.
Security of Personal Information
Our customers’ data is protected through Secure Sockets Layer (SSL) software, which encrypts the information entered by the customer during transmission, ensuring its security.
We adhere to widely recognized industry standards to protect the personal information submitted to us, both during transmission and once it is received. However, no method of transmission over the Internet or electronic storage is completely secure. While we make every effort to use commercially reasonable measures to protect your personal data, we cannot guarantee its absolute security.
If you have any questions regarding the security of our website, feel free to contact us via email at info@graphicsmaniacs.com.
Access of Registered Accounts
Customers can access their registered accounts by logging in through our homepage. Once logged in, they can view their previous orders and the information they have previously submitted on the site. Customers can also update their details by navigating to the “My Account” section after signing in.
Changing and Deleting/Unsubscribing Accounts
Customers must send an email to request the cancellation of their membership or the deletion of their personal information. This will prevent them from receiving email communications related to any online orders they may have placed on the site.
We will retain your information for as long as your account is active or as needed to provide our services. If you wish to deactivate your account or request that we stop using your information to deliver services, please contact us. We will continue to retain and use your information as required to comply with legal obligations, resolve disputes, and enforce our agreements.
Cookies and Their Use
Cookies are alphanumeric identifiers transferred to customers’ hard drives through their web browsers. This allows our systems to recognize customers’ browsers and store items in their shopping carts during visits.
The Help section in the toolbar of most browsers provides guidance on how to prevent the browser from accepting new cookies, how to receive notifications when a cookie is received, or how to disable cookies entirely. However, cookies enable you to take full advantage of the features on our site, and we recommend keeping them enabled for the best experience.
Secondly, we track your IP address to diagnose issues with our server and manage our website. Your IP address is also used to collect general demographic information, such as your location and Internet service provider. Additionally, we may gather aggregated data on how users interact with the site, including browsing patterns and search queries. No IP address or log file information is linked to Personally Identifiable Information (PII).Thirdly, we record browser types, access times, referral URLs from which visitors arrived at our site, and URLs viewed by visitors while on our site. Except as otherwise outlined in this Privacy Policy, we do not share this information with third parties, except in an aggregated format.
The use of cookies by our partners, affiliates, tracking service providers, and service providers is not covered by our privacy policy. We do not have access to or control over these cookies. These entities use session ID cookies to simplify navigation on our site for users.
Clear Gifs (Web Beacons/Web Bugs)
We use a technology called clear gifs (also known as Web Beacons or Web Bugs) to help us better manage content on our website by providing insights into which content is effective. Clear gifs are small graphics with unique identifiers, similar to cookies, and are used to track the online behavior of web users. Unlike cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of a period at the end of a sentence. The information collected through clear gifs is not linked to users’ personally identifiable information.
Testimonials
With your permission, we may display your testimonial along with your name. If you wish to have your testimonial removed, please contact us.
Links to Other Web Sites
Our website contains links to other websites that may have different privacy practices than ours. If you provide personal information to any of these sites, your data will be governed by their privacy policies. We encourage you to review the privacy policy of any website you visit carefully.
Notice of the Changes in Privacy Policy
If we decide to update our privacy policy, we will post the changes on this privacy statement, our homepage, and other areas we find appropriate, so you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it regularly. If we make significant changes to this policy, we will notify you here, by email, or with a notice on our homepage prior to the changes taking effect.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a legal process, court order, or other legal procedure served on our website.
Questions
If you have any questions regarding our Privacy Policy or how we use your information, please contact us at our contact number (409)302-2635 or email us at info@graphicsmaniacs.com.
